The Public Theater

FAQs

Welcome to the Members FAQs section of the Public Theater website. This area has been designed to answer many of your Member questions. As always, if you ever need additional information or would like to speak with a representative, don't hesitate to call:

Member Hotline: 212-539-8650

Member Hotline/Box Office Hours:
Sunday-Monday 1-6PM
Tuesday-Saturday 1-7:30PM

 
Frequently Asked Questions
Tickets:

Memberships:

General information:

How do I know when to book my tickets?

Before tickets to each production are available to the general public, you will be mailed a Show Alert postcard detailing the performance schedule, Member Priority Ordering Period and more. Members who have joined our Member e-mail list will also receive an e-mailed show alert several days before the postcard goes out, giving even more advance notice. (You may join our Member e-mail list by calling the Member Hotline at 212-539-8650.) Visit the season pages of The Public Theater website for updated information about production schedules.

 

What is the best way to book my tickets for the productions I want to see?

Check your Show Alert postcard (mailed several weeks before preview performances begin) for your Member Priority Ordering Period. These are the dates on which you – as a Member – may book your seats before they are available to the general public. Once you have selected a performance date, call the Member Hotline at 212-539-8650 to order your tickets. They will be mailed to you as long as your performance date is at least two weeks in advance. If your performance date is less than two weeks away, your tickets will be held at the box office.

Please note that if you miss the Priority Ordering Period, we will do our best to fill your request. In all cases, you'll want to order early to get the best seats.

 

What do I do if I want to exchange my tickets?

Simply return your tickets to the Box Office, either in person or by mail. As long as they are received at least 48 hours in advance of the performance, they may be exchanged for another available date. Returned tickets may be mailed to Member Services, The Public Theater, 425 Lafayette Street, New York , NY 10003

 

I need more tickets. How do I get them?

As a Member, you are eligible to receive a 10% discount for one additional ticket per package for each show, so bring a friend!

 

When can I renew my Membership for next season?

Membership renewal information will be mailed to you every spring as soon as the following Season information has been announced. You will also be advised about purchasing Summer Sponsorships for reserved seats to Shakespeare in the Park at that time.

 

What does it mean to be a Preview Pack Holder?

Each Preview Pack entitles you to tickets that may be used during the Preview Period for any of our shows during the 2006-2007 Season. These performances are specially designated on the Show Alert, which will be mailed and emailed to you several weeks before preview performances begin for a specific production. One person may use all of the tickets in your pack, or several people may see one show…it's up to you. Remember, however, that seating is limited and subject to availability. Please note that there are no exchanges on Preview Pack tickets.

 

How do I take advantage of my other Member benefits?

We encourage you to take advantage of your many additional Membership benefits, which include discounts and special offers for a number of local restaurants and businesses. For a complete list, click here, or call the Member Hotline at 212-539-8650 for more information.

 

Where can I find my Membership Number?

Your Membership Number appears on your MemberCard and will always be listed above your name on any mailing from The Public Theater.

 

Where is the Public Theater located?

The Public Theater is located at 425 Lafayette Street in Manhattan, just south of Astor Place and accessible from the N/R Trains at the 8th Street stop and the 6 Train at the Astor Place stop. There is a parking lot on Lafayette Street, south of The Public Theater. There is also occasionally very limited street parking, but please be certain to note all NYC parking times and restrictions.

 

What dining options are located near The Public Theater?

There are many fantastic restaurants in our neighborhood. Click here for a listing of places we are pleased to recommend. 

How can I get tickets to Shakespeare in the Park?

As the summer nears, you will receive a brochure asking you to become a Summer Supporter for Shakespeare in the Park. Summer Supporters give a monetary donation in exchange for a reserved seat. Please note that the number of Summer Supporters is limited in order to receive a reserved seat. Click here for more details.

 

How can I get tickets to Joe's Pub?

Joe's Pub, a cabaret venue in our headquarters on Lafayette Street, is one of New York's most celebrated showcase venues for live music and performance, credited with launching some of the most important voices and innovators of today's diverse music scene. To see the more than 700 acts that appear each year, seven nights a week, visit joespub.com regularly for performance schedules. As a Member, you have the special privilege of booking your seats by calling the Member Hotline at 212-539-8650.

 

Where can I find more information about LAByrinth Theater Company (in residence at The Public this season)?

We are honored to have LAByrinth Theater Company in residence at The Public Theater. For more information about them, please visit labtheater.org.

 

How can I find out more about what's going on at The Public Theater?

Visit our website regularly for our show listings, free events, and other events.

 

 

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